Worxbee vs. Athena VA: Which Is Right For You?
When it comes to executive support, finding the right level of assistance is key. Some professionals need a Virtual Assistant (VA) for general administrative help, while others require a Virtual Executive Assistant (VEA) with the experience and skills to manage high-level business operations. The distinction between the two can make all the difference in how effectively you scale your workload and streamline your day-to-day responsibilities.
At Worxbee, we are dedicated to helping you find the best solution for your executive support needs—even if that means recommending a service other than our own. In this spirit of transparency, we’re providing a detailed comparison between Worxbee and Athena Virtual Assistant, two providers with distinct approaches to virtual support.
Article Contents:
Services Offered: Worxbee vs. Athena Virtual Assistant
Assistant Qualifications: Worxbee vs. Athena Virtual Assistant
Pairing Process: Worxbee vs. Athena Virtual Assistant
Pricing Structure: Worxbee vs. Athena Virtual Assistant
Customization & Flexibility: Worxbee vs. Athena Virtual Assistant
Support & Client Service: Worxbee vs. Athena Virtual Assistant
Which is Best for You? Worxbee vs. Athena Virtual Assistant
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Services Offered: Worxbee vs. Athena VA
When considering virtual administrative support, it’s essential to choose a service that aligns with your specific needs. Below, we break down the services offered by each.
Worxbee’s Service Offerings:
Worxbee is solely focused on providing high-quality fractional Executive Assistant support that is 100% US-based. Every Virtual Executive Assistant in their network is a specialist, not a generalist. If you’re looking for true executive-level support, this singular focus is a major advantage.
Worxbee offers two flexible service options designed to meet the needs of both individual executives and executive teams.
Essential Service: Designed for executives seeking cost-effective, focused support in up to three key areas. Perfect for those looking to get started with high-quality support at a lower monthly commitment.
Select up to 3 support areas that will have the greatest impact
Choose your support package: 20, 30, or 40 hours per month
Quick onboarding—Worxbee matches you with the right EA
Full Service: Designed for executives who need comprehensive, flexible support across multiple priorities.
Flexibility to adjust support areas as your priorities evolve
Interview and select your ideal Executive Assistant
Real-time availability for meetings and urgent needs
Flexible support packages: 40 to 100+ hours per month
Athena VA Service Offerings:
Athena VA service provides Virtual Assistant services with an emphasis on task-based and operational support. Their assistants are offshore-based and assist professionals with administrative and personal task management on a broader scale.
Athena VA’s model is designed for professionals seeking full-time, general administrative support at a more affordable rate. Their assistants are trained to handle a wide range of administrative tasks within a structured delegation system that prioritizes task execution rather than executive-level strategic partnership.
Assistant Qualifications: Worxbee vs. Athena VA
The effectiveness of a virtual support service depends largely on the qualifications, experience, and training of its Assistants. Below is a comparison of how each company evaluates and prepares its Assistants for executive support.
Worxbee’s Executive Assistant Qualifications:
Focused Expertise in Executive Assistance: Worxbee exclusively provides Executive Assistants who have extensive experience supporting C-suite executives and senior leaders. This specialization ensures that every Executive Assistant is equipped to handle the complex, high-level demands of executive support.
Comprehensive Vetting Process: Worxbee's hiring process is designed to identify top-tier Executive Assistant talent, accepting only the top 1% of applicants after an extensive multi-stage evaluation. Candidates undergo:
Application screening and behavioral interviews
Skills assessments for emotional and cognitive skills and operational proficiency
Business DNA® assessment to evaluate strengths and work styles
In-depth reference checks require direct feedback from an executive they supported ensuring proven experience in high-level support roles
Thorough background checks
100% U.S.-Based Executive Assistants: All Worxbee Executive Assistants are based in the U.S., which can be a crucial factor for companies prioritizing domestic talent for compatibility with business hours and cultural alignment.
Athena VA’s Assistant Qualifications:
Focus on Potential Over Experience: Athena VA’s model focuses on identifying high-potential candidates, even if they do not have prior experience. Their assistants learn on the job rather than entering the role with extensive prior experience in executive support.
Selective Hiring Process: Athena VA receives nearly 1,000 assistant applications daily and states that they accept only the top 1% of candidates after a multi-step screening process, which includes:
Personality and cognitive tests
English proficiency tests
Soft skills assessment
Training Academy: Athena VA provides a four-week training program for their assistants along with ongoing mentorship. While this ensures a baseline level of competency, their assistants may require additional time to gain hands-on experience.
Offshore-Based Assistants: Athena Virtual Assistants are offshore-based, but they work on a schedule aligned with client needs, ensuring availability within the requested time zone. While this can help mitigate time zone differences, executives who prefer assistants with deep familiarity with U.S. business culture and corporate operations may want to consider this factor when making a decision.
Pairing Process: Worxbee vs. Athena VA
The process of being matched with an Assistant or Executive Assistant varies by provider, with some companies focusing on personalized selection and others prioritizing efficiency and availability. Whether you prefer a tailored approach or a streamlined assignment process, understanding how each company pairs clients with support can help you determine the best fit for your needs.
Worxbee’s Proprietary TrueFit Pairing Process:
Worxbee doesn’t just find you an Executive Assistant - they find your TrueFit. Their proprietary TrueFit pairing process ensures every executive is matched with an Executive Assistant who aligns with their personality, work style, and key support needs.
Consultation: The process begins with a detailed call to understand your unique support needs and priorities.
Assessment: Through a Business DNA® assessment, Worxbee analyzes your personality, work style, and preferences to identify your ideal Executive Assistant.
Matching: For Full Service, clients interview several pre-vetted Executive Assistants and select their favorite. For Essential Service, Worxbee uses the same expert assessment and pairing process to assign the best-fit Executive Assistant - quickly and seamlessly.
Kickoff Call: Once paired, clients connect directly with their new Executive Assistant for a kickoff call. This conversation marks the start of the working relationship and helps ensure both parties are aligned on priorities, expectations, and next steps.
Worxbee Pairing Timeframe: Worxbee can complete their pairing process in as little one week offering both thoroughness and efficiency.
Athena VA’s Assignment Process:
Athena VA’s approach to pairing is less customized and follows a queue-based assignment model. Clients begin with a Discovery Call to discuss their administrative support needs, after which they must complete 2-5 hours of onboarding and delegation coaching. Once these steps are completed, clients are assigned an assistant.
Athena VA’s model prioritizes efficiency and standardized matching, meaning clients do not personally select their Assistant. Instead, assistants are assigned based on availability rather than a tailored compatibility process.
Athena VA Assignment Timeframe: The assignment process typically takes about two weeks after the Discovery Call, though the initial queue placement may extend this timeline by a few days to several weeks, depending on demand and assistant availability.
Pricing Structure: Worxbee vs. Athena VA
Understanding the pricing structure and the flexibility of service plans is essential for businesses when choosing a service provider. Here’s a detailed comparison of how Worxbee and Athena VA structure their pricing and what each service includes:
Worxbee’s Pricing:
Hourly Rates: Full Service is a flat rate of $69 per hour, with no differentiation for types of tasks. Essential Service is $55 per hour.
Discounts: Worxbee offers a 5% discount on all plans for nonprofit organizations. Additionally, with Full Service, clients can access discounted rates by opting for a 6-month or 12-month agreement after the initial 45-day commitment.
Transparency: No onboarding fees or hidden costs are associated with Worxbee’s services.
Contract Terms: Agreements start with a 45-day initial commitment before transitioning to month-to-month or renewing into a longer term commitment. A 45-day notice is required for cancellation.
TrueFit Guarantee: If your business needs evolve, Worxbee promises to find a new EA who fits your updated requirements at no extra cost, ensuring you always have the best match for your needs. With Essential Service clients can request one free re-pair per quarter and with Full Service there are no limits on re-pair requests.
Athena VA’s Pricing:
Flat Monthly Rate: Athena VA offers a full-time, dedicated Virtual Assistant for $3,000 per month. This includes 40 hours per week of support, making it a fixed-cost option for those who need consistent full-time assistance.
Contract Terms: Athena VA has an initial 3-month contract, after which clients may cancel with 30-day notice.
Issue Resolution: Athena VA’s Client Success Operations Manager will work with clients to address concerns or performance issues. If no improvement is made they will assign you a different Assistant.
Customization & Flexibility: Worxbee vs. Athena VA
Here’s a look at how Worxbee and Athena VA handle customization and flexibility:
Worxbee’s Customization and Flexibility:
Scaling Support: After an initial 45-day agreement period, Worxbee offers their clients the flexibility to scale support up or down as they become more acquainted with their Executive Assistant. New clients typically start at the lower end of the range of support hours they may need with the option to adjust hours when the timing is right.
Flexible, Hourly-Based Model: Clients pay only for the monthly support hours they need, making it an efficient option for fractional or part-time support. Worxbee’s model ensures you’re not paying for unnecessary time, recognizing that many full-time employees aren’t fully utilized for 40 hours and most executives don’t require that level of support.
Tailored Solutions: Worxbee prides itself on creating customized solutions tailored to individual and team needs. This includes the option to develop unique packages for teams that require collective support from multiple EAs, thus addressing more complex or expansive business requirements.
Athena VA’s Customization and Flexibility:
Fixed Full-Time Plan: Athena VA provides a single, full-time assistant plan with 40 hours per week of dedicated support. Athena VA’s model is designed for those who need a full-time assistant with constant availability.
Limited Flexibility in Scaling Support: Because Athena VA only offers a full-time plan, there is no option to reduce hours or switch to a part-time arrangement. Clients who need less than 40 hours per week may end up paying for unused time.
Support & Client Service: Worxbee vs. Athena VA
Effective support and client service are pivotal in ensuring a smooth and productive experience with a service provider. Here’s how Worxbee and Athena VA approach client support:
Worxbee’s Client Support:
Dedicated Client Success Manager: Each Worxbee client is paired with a dedicated Client Success Manager who serves as a single point of contact. This manager ensures a smooth onboarding experience and provides proactive, ongoing support to help clients get the most from their Executive Assistant partnership.
Comprehensive Onboarding and Support: Worxbee’s onboarding process is designed to set the foundation for a successful working relationship. Clients gain access to the proprietary Admin Roadmap®, a set of exclusive tools and resources developed to optimize collaboration. Regular check-ins help ensure support remains aligned with the client’s evolving needs.
Continuous Client Guidance: Regardless of the service level selected, Worxbee’s Client Success team offers continuous guidance, strategic insight, and adaptive support. From refining task alignment to resolving challenges quickly, the team is focused on helping clients get long-term value and consistent results from their Executive Assistant.
Athena VA’s Client Support:
Multiple Points of Contact: Athena VA’s client support structure involves several team members, rather than a single dedicated point of contact. Key roles include:
Delegation Expert – Guides clients through the Discovery Call
Client Partnership Manager – Acts as the client’s main advocate throughout their membership, assisting with general service-related concerns.
Assistant’s Manager – Oversees the performance of the assigned VA and conducts monthly check-ins with the client.
Onboarding Support: Clients participate in 2-5 hours of onboarding and delegation coaching calls to set up workflows and prepare for the partnership.
Client Service: Athena VA’s model focuses on structured check-ins and role-specific support, ensuring clients receive guidance at different stages.
Which is Best For You? Worxbee vs. Athena VA
When selecting a virtual support service, the decision between Worxbee and Athena VA comes down to the level of support required and how deeply integrated that support needs to be within your executive workflow.
Worxbee is best suited for executives and senior leaders who need high-level strategic support from an experienced Executive Assistant. With its proprietary TrueFit system, Worxbee ensures each Executive Assistant is not only highly skilled but also a strong personality and work style match, creating a sustainable, long-term partnership. The flexible, hourly-based model allows for tailored support, making it a strong choice for those who need fractional or part-time executive assistance without committing to a full-time hire.
Athena VA provides full-time, offshore Virtual Assistants for professionals looking for general administrative support. Their fixed 40-hour-per-week model works well for clients who need consistent availability at a flat monthly rate. Instead of a tailored matching process, VAs are assigned based on availability, offering a standardized approach to administrative support.
Key Considerations:
Specialized Executive Support: Choose Worxbee if you need an experienced Executive Assistant who integrates deeply into your leadership structure and provides strategic, high-level support.
Full-Time Assistance: Opt for Athena VA if you need a general assistant for full-time support with a fixed-cost model.
Customization & Flexibility: Worxbee offers fractional and scalable support, allowing clients to adjust hours as needed, while Athena VA provides a fixed 40-hour Assistant with no option to scale down.
Personalized vs. Standardized Pairing: Worxbee’s TrueFit process allows for client interviews and ensures personality and work style based matching, while Athena VA assigns Assistants based on availability without client selection.
Geographic Considerations: Worxbee’s VEAs are 100% U.S.-based, ensuring cultural and business alignment, whereas Athena VAs are offshore-based but work within the client’s preferred schedule.
Both Worxbee and Athena VA provide valuable virtual support, but the best choice depends on your executive needs, service expectations, and preferred support structure.
Assess your primary business needs, the level of strategic vs. task-based support, and the importance of flexibility when deciding between Worxbee and Athena VA—a decision that can directly impact your efficiency, productivity, and overall business success.
Ready to Transform Your Executive Support?
Schedule your free consultation today to learn how a Worxbee Virtual Executive Assistant can elevate your daily operations and help you achieve your strategic goals.
