Worxbee vs. Boldly: Which Is Right For You?
Finding the ideal executive support isn't just about hiring an Executive Assistant; it's about discovering a partnership that truly enhances your business operations and leadership effectiveness. At Worxbee, we are dedicated to helping you find the best solution for your executive support needs—even if it means recommending a service other than our own. In this spirit of transparency and support, we are sharing a detailed comparison between Worxbee and Boldly, two leading providers of Virtual Executive Assistant services.
Let’s delve into the specifics of what Worxbee and Boldy have to offer, helping you to decide which service might be the right fit for your executive needs.
Article Contents:
Services Offered: Worxbee vs. Boldly
Executive Assistant Qualifications: Worxbee vs. Boldly
Pairing Process: Worxbee vs. Boldly
Pricing Structure: Worxbee vs. Boldly
Customization & Flexibility: Worxbee vs. Boldly
Support & Customer Service: Worxbee vs. Boldly
Which is Best for You? Worxbee vs. Boldly
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Services Offered: Worxbee vs. Boldly
When selecting a Virtual Executive Assistant service, understanding the offerings of each provider can help you match your specific needs with the right support. Here’s how Worxbee and Boldly stack up:
Worxbee’s Service Offerings:
Executive Support: Worxbee exclusively offers elite Executive Assistant support tailored for C-suite executives and senior leaders, focusing on high-level administrative and strategic tasks including managing communications, scheduling, and various other essential duties pivotal to executive efficiency.
Personal Support: Worxbee provides high-level personal Executive Assistant support, managing complex tasks such as the facilitation of nonprofit board responsibilities and balancing complex personal and professional calendars.
Project Support: Worxbee Executive Assistants excel at keeping your projects on track and within budget. They ensure timely project completion through meticulous vendor research, task tracking, and effective timeline management.
Customer Support: Worxbee Executive Assistants enhance your customer relations by providing exceptional support. They manage data entry, follow-up communications, supplier interactions, and resolving inquiries, all aimed at building lasting customer relationships.
Individual or Team Support: Worxbee offers flexible solutions that cater to individual leaders or entire executive teams, allowing for cohesive and comprehensive assistance across your organization.
Boldly’s Service Offerings:
Executive Support: Boldly provides a range of support levels from administrators and personal assistants to Executive Assistants, offering flexibility but requiring clarity on the level of expertise and support provided.
Personal Support: Boldly offers personal assistants who handle a variety of personal tasks from booking appointments to travel planning.
Project Management: Boldly provides project management services at a premium hourly rate. Their skilled professionals develop project plans, manage timelines, and track budgets to ensure projects are delivered on time and within financial constraints.
Customer Service: Like Worxbee, Boldly offers customer service support. They assist with data entry, follow-ups, supplier communications, and resolving inquiries, fostering strong customer relationships.
Marketing/Social Media: Boldly extends its services beyond traditional executive support to include marketing and social media management, some of which are billed at a higher hourly rate.
Bookkeeping: Boldly offers bookkeeping services for financial management needs.
Multilingual Services: Boldly offers customer support in multiple languages to facilitate global business operations without language barriers.
Executive Assistant Qualifications: Worxbee vs. Boldly
The effectiveness of an Executive Assistant service largely depends on the qualifications and expertise of its network of Executive Assistants. Here’s how Worxbee and Boldly compare in terms of their Executive Assistants’ capabilities:
Worxbee’s Executive Assistant Qualifications:
Focused Expertise in Executive Assistance: Worxbee specializes in providing Executive Assistants who are trained and experienced in supporting C-suite executives and senior leaders. This focus ensures a deep understanding of the specific needs and challenges at this level.
Comprehensive Vetting Process: Worxbee's vetting process is notably thorough, with EAs undergoing a series of assessments; only the top 1% of applicants earn their place. The process includes application screening, behavioral interviews, Business DNA® Assessment, reference checks, and background checks, assessing a wide range of skills from emotional and cognitive abilities to operational proficiency and cybersecurity awareness.
100% U.S.-Based Executive Assistants: All Worxbee EAs are based in the U.S., which can be a crucial factor for companies prioritizing domestic talent for compatibility with business hours and cultural alignment.
Boldly’s Executive Assistant Qualifications:
Diverse Specialties: Boldly offers a range of professionals including seasoned marketers, bookkeepers, and project managers, catering to a wider variety of business needs.
Rigorous Vetting Process: Boldly implements a stringent recruitment process where only 1% of applicants succeed. Their selection procedure includes multiple tests, interviews, and psychometric evaluations to assess the comprehensive capabilities of candidates. This process is complemented by thorough background checks, ensuring that each candidate meets Boldly's standards for operational proficiency.
Multilingual Capabilities: Boldly provides multilingual EAs, with languages including French, German, and Spanish, making it an ideal choice for companies engaged in international business or those requiring multilingual support.
Flexible Geographic Placement: While not exclusively U.S.-based, Boldly offers the flexibility of assigning an assistant from the client’s preferred country (North America or Europe), enhancing local relevance and time zone alignment.
Pairing Process: Worxbee vs. Boldly
Choosing the right Executive Assistant involves more than matching skills—it requires a harmonious blend of personality, work style, and expertise. Here’s how Worxbee and Boldly approach the critical task of pairing EAs with clients:
Worxbee’s Proprietary TrueFit Pairing Process:
Worxbee has developed the TrueFit system, meticulously designed to do more than just find you an Executive Assistant. This proprietary process ensures a match that aligns seamlessly with your personality and work style. Here’s how Worxbee carefully tailors this experience:
Onboarding: The process begins with a detailed onboarding call to thoroughly understand your specific support needs.
Assessment: Utilizing the Business DNA® assessment, Worxbee analyzes your personality, work preferences, and style to find an Executive Assistant who is not just skilled but a TrueFit for you.
Matching: A sophisticated algorithm along with an expert team selects two or more candidates who are not only highly skilled but are also a match to your unique personality and work style.
Interviews: You’ll interview several handpicked EAs, each one already vetted as a TrueFit, giving you the choice to choose your favorite among a number of options.
Kickoff Call: A dedicated Customer Success Manager facilitates a kickoff meeting between you and your new Executive Assistant, ensuring a smooth transition and setting the foundation for a successful partnership.
Worxbee Pairing Timeframe: Worxbee can complete their proven process in as little two weeks offering both thoroughness and efficiency.
Boldly’s Pairing Process:
Boldly initiates the pairing process with a personal phone conversation to understand your business needs and personal requirements. This step ensures that they understand the context of your needs before recommending a virtual professional. They suggest support based on both skills and personality fit, providing a candidate’s profile for review. You then have the opportunity to meet with the potential EA to confirm it’s a good match before finalizing your decision.
Boldly Pairing Timeframe: Boldly aims for a fast and efficient process, reducing hiring time “from months to days”, making it a convenient option for those needing quick assistance.
Pricing Structure: Worxbee vs. Boldly
Understanding the pricing structure and the flexibility of service plans is essential for businesses when choosing a Virtual Executive Assistant service. Here’s a detailed comparison of how Worxbee and Boldly structure their pricing and what each service includes:
Worxbee’s Pricing:
Hourly Rates: Worxbee offers a flat rate of $69 per hour, with no differentiation for types of tasks. Discounts are available for non-profit organizations and annual agreements.
Transparency: No onboarding fees or hidden costs are associated with Worxbee’s services.
Contract Terms: Agreements start with a three-month initial commitment before transitioning to month-to-month or renewing into a longer term commitment. A 45-day notice is required for cancellation.
TrueFit Guarantee: Worxbee’s unique TrueFit Guarantee allows clients to opt-out of starting service if they are not satisfied with their EA interviews, with no obligations. Additionally, if your business needs evolve, Worxbee promises to find a new EA who fits your updated requirements at no extra cost, ensuring you always have the best match for your needs.
Boldly’s Pricing:
Hourly Rates: Boldly charges $63 per hour for general support, with specialist tasks such as project management, web development, and design billed at $79 per hour.
Variable Rates: In New York, the rate increases to $64.88 per hour. Plans requiring more than 130 hours per month with one EA may incur higher rates.
Payment Flexibility: Services are billed monthly, with the ability to scale hours up or down. A 2.9% processing fee is applied to credit card payments.
Contract Terms: Boldly operates on a month-to-month agreement. A 30-day notice is required for cancellation.
Satisfaction Guarantee: Boldly offers a 100% satisfaction guarantee, ensuring that clients are not billed for unsatisfactory work within the current billing cycle.
Customization & Flexibility: Worxbee vs. Boldly
Here’s a look at how Worxbee and Boldly handle customization and flexibility:
Worxbee’s Customization and Flexibility:
Scaling Support: After an initial 3-month agreement period, Worxbee offers their clients the flexibility to scale support up or down as they become more acquainted with their Executive Assistant. New clients typically start at the lower end of the range of support hours they may need with the option to adjust hours when the timing is right.
Tailored Solutions: Worxbee prides itself on creating customized solutions tailored to individual and team needs. This includes the option to develop unique packages for teams that require collective support from multiple EAs, thus addressing more complex or expansive business requirements.
Boldly’s Customization and Flexibility:
Adaptive Plans: Boldly offers a highly flexible approach, allowing clients to start with one plan and upgrade, downgrade, or cancel as their needs evolve throughout the year. This flexibility ensures that clients can adjust their service levels in real-time as their business demands shift.
Support & Customer Service: Worxbee vs. Boldly
Effective support and customer service are pivotal in ensuring a smooth and productive experience with Virtual Executive Assistant services. Here’s how Worxbee and Boldly approach client support:
Worxbee’s Client Support:
Dedicated Customer Success Manager: Each Worxbee client is assigned a dedicated Customer Success Manager who acts as a single point of contact. This manager ensures not only the initial success but also ongoing satisfaction and support.
Comprehensive Onboarding and Support: The onboarding process at Worxbee includes a guided kick-off call and Worxbee’s proprietary Admin Roadmap®, which provides exclusive tools and resources designed to optimize the working relationship. Regular check-ins are scheduled to ensure that services remain aligned with the client’s evolving needs.
Continuous Client Guidance: Your Customer Success Manager at Worxbee provides ongoing guidance to enhance the relationship between you and your Executive Assistant. This sustained support includes strategy sessions to evaluate performance and set new goals, adaptive support as your business needs change, and proactive support to quickly resolve any issues.
Boldly’s Client Support:
Comprehensive Client Success Team: Boldly offers full support from its client success team, ensuring that clients have access to assistance whenever needed.
Onboarding and Regular Check-ins: Onboarding helps clients get started smoothly, and regular check-ins aim to support long-term success. This approach ensures clients are consistently guided and supported throughout their journey with Boldly.
Client Guidance: Boldly provides a client guide and detailed onboarding methods that offer extended advice on how to succeed with their remote staff, aiming to maximize the effectiveness of the relationship.
Which is Best For You? - Worxbee vs. Boldly
When selecting a Virtual Executive Assistant service, the decision between Worxbee and Boldly hinges on specific needs that align with your business's operational scope and strategic ambitions.
Worxbee is ideally suited for those who require a deep, specialized focus on executive support. Known for its proprietary TrueFit system, Worxbee excels in matching executives with Executive Assistants based not just on professional capabilities but also on personal compatibility, ensuring a seamless integration into your daily business activities. This bespoke approach is perfect for leaders who value long-term relationships and a high degree of personalization in their executive support structure.
Boldly, on the other hand, offers a broad spectrum of services that extend beyond traditional executive assistance to include areas like marketing, bookkeeping, and multilingual support. This makes Boldly a versatile choice for businesses looking for comprehensive, flexible support across various functions. Additionally, their flexible service model allows for quick adjustments to service levels, catering to dynamic business needs effectively.
Key Considerations:
Specialized Expertise: Choose Worxbee for dedicated, top-tier executive support that integrates deeply with your leadership style and business culture.
Broad Service Range: Opt for Boldly if your business demands a wide array of services and the ability to quickly adapt to changing operational needs.
Cultural and Linguistic Needs: Consider Boldly if your business operates on a global scale and requires support in multiple languages.
Pricing and Flexibility: Worxbee’s all-inclusive pricing model suits businesses looking for predictability and a long-term partnership, while Boldly’s flexible pricing caters to those needing adjustable terms.
Ultimately, both Worxbee and Boldly provide robust solutions, but the best choice will depend on the depth of support needed and the flexibility of service required. Assess your primary business needs, the importance of specialized skills, and the potential for scaling services when choosing between Worxbee and Boldly. This decision will not only influence the efficiency of your operations but also the potential for business growth and success.
Ready to Transform Your Executive Support?
Schedule your free consultation today to learn how a Worxbee Virtual Executive Assistant can elevate your daily operations and help you achieve your strategic goals.
