The Top 10 Questions Prospective Customers Ask
We know that hiring a Virtual Executive Assistant (VEA) can be a big decision, and you probably have a ton of questions. We get it—finding the right support for your business is crucial. That’s why we’ve put together this blog to answer the most common questions we hear during our consultation calls. Let’s dive in and help you make the best decision for your business!
1. How do you match a Virtual Executive Assistant to my specific needs?
2. What is the difference between a Virtual Assistant (VA) and Virtual Executive Assistant (VEA)?
3. Why should I choose onshore Virtual Executive Assistant support over offshore support?
4. How do you ensure the security and confidentiality of my information?
5. What qualifications and experience do your Virtual Executive Assistants have?
6. What is the process to get started with Worxbee?
7. How flexible are your Virtual Executive Assistant services?
8. What if other leaders on my team need support in the future?
9. What sets Worxbee apart from other Virtual Executive Assistant providers?
1. How do you match a Virtual Executive Assistant to my specific needs?
We use our proprietary TrueFit pairing process to ensure you’re matched with the right Executive Assistant. It starts with a consultation to understand your unique needs, followed by a Business DNA® assessment to evaluate your personality, work style, and preferences. Based on this, we carefully select an Executive Assistant whose skills and style align with your priorities.
With Full Service, you’ll interview multiple candidates and choose your preferred Executive Assistant. With Essential Service, we expertly assign an Executive Assistant so you can get started quickly.
RELATED: 5 Reasons Why Finding the Perfect Executive Assistant Match Matters
2. What is the difference between a Virtual Assistant (VA) and Virtual Executive Assistant (VEA)?
While both Virtual Assistants (VAs) and Virtual Executive Assistants (VEAs) provide remote support, there are some key differences that set them apart.
Virtual Assistant (VA):
General Support: Virtual Assistants typically handle a wide range of basic administrative tasks such as data entry, scheduling, email management, and basic customer service.
Task-Focused: They are generally task-oriented and can manage specific projects or daily routines that do not require deep integration into your business operations.
Varied Experience: Virtual Assistants may come from diverse backgrounds with varying levels of experience.
Virtual Executive Assistant (VEA):
High-Level Support: Virtual Executive Assistants offer more specialized support, focusing on high-level administrative and strategic tasks that are crucial for executive leadership.
Integrated Role: They work closely with executives, understanding the nuances of their roles and providing support that is deeply integrated into the executive's workflow and decision-making processes.
Extensive Experience: Virtual Executive Assistants usually have significant experience in executive support roles, often with expertise in managing complex projects, coordinating with stakeholders, and handling sensitive information.
At Worxbee, we are dedicated to providing only Virtual Executive Assistants, ensuring that you receive top-tier, specialized support tailored to meet the needs of executives and senior leaders. If you're looking for someone to not only manage tasks but also help you drive your business forward, a Virtual Executive Assistant is the way to go.
QUIZ: Take our quick quiz to determine if you need a VA or VEA
3. Why should I choose onshore Virtual Executive Assistant support over offshore support?
While onshore Virtual Executive Assistant support might come with a higher price tag compared to offshore options, the benefits you receive can make a significant difference in the quality and effectiveness of the support. Here’s why onshore Virtual Executive Assistant support is worth the investment:
Superior Communication: Onshore Virtual Executive Assistants share the same language and cultural background, ensuring clearer communication and fewer misunderstandings. They grasp cultural nuances, including sarcasm, making interactions more natural. Instructions are followed more accurately, reducing errors.
Aligned Working Hours: Onshore Virtual Executive Assistants operate in the same or similar time zones, allowing for synchronous work and quick responses to urgent requests. Scheduling meetings and appointments is straightforward without the need to juggle different time zones.
Higher Security Standards: Onshore Virtual Executive Assistants adhere to the same local data protection laws as your business, ensuring better compliance and higher security standards. You can trust that your sensitive information is handled securely and professionally.
True Executive Assistant Support: Onshore Virtual Executive Assistants have a clear understanding of the Executive Assistant role as defined by local business standards. They possess the expertise needed for high-level tasks such as strategic planning, stakeholder communication, and complex project management.
Stability and Job Satisfaction: Onshore Virtual Executive Assistants typically experience higher job satisfaction and lower turnover rates, providing you with consistent, long-term support. A stable working relationship allows your Virtual Executive Assistant to deeply understand your business, leading to enhanced productivity and efficiency.
While the cost of onshore Virtual Executive Assistant support may be higher, the benefits can lead to a more productive and successful partnership. At Worxbee, we are committed to providing top-tier, 100% U.S.-based Virtual Executive Assistants who are dedicated to helping you achieve your business goals.
RELATED: 5 Reasons to Choose Onshore Virtual Executive Assistant Support Over Offshore
4. How do you ensure the security and confidentiality of my information?
Ensuring the security and confidentiality of sensitive information is a critical concern when hiring a Virtual Executive Assistant. While Worxbee Executive Assistants uphold the highest standards of professionalism and discretion, here are some effective strategies clients can adopt to maintain robust security:
Use Secure Technology Platforms: Clients should utilize secure, encrypted communication and data management platforms for their interactions with Virtual Executive Assistants. Tools such as encrypted email services and secure cloud storage like LastPass for password management, and Google Workspace, Dropbox, or OneDrive for document handling can significantly enhance data security.
Regular Security Training: While Virtual Executive Assistants often come with a background in handling sensitive information securely, clients can also provide specific security training related to their particular business needs and tools. This ensures everyone is aligned with the company’s security protocols.
Controlled Access and Monitoring: Clients should implement strict access controls to ensure that Virtual Executive Assistants have access only to the information necessary for their tasks. Using tools that log access and activities can help monitor interactions with sensitive data and maintain accountability.
Implement Confidentiality Agreements: While all Worxbee Executive Assistants sign a confidentiality agreement that includes their work with Worxbee clients, it's advisable for businesses to require their own confidentiality agreements to be signed before commencing work. These agreements serve as a legal framework that ensures all parties understand and commit to maintaining confidentiality.
By adopting these security measures, clients can significantly mitigate risks and ensure that their collaboration with Virtual Executive Assistants remains secure and confidential.
5. What qualifications and experience do your Virtual Executive Assistants have?
At Worxbee, our Virtual Executive Assistants are top-tier professionals who bring a wealth of experience and expertise to their roles. Here’s what sets our Virtual Executive Assistants apart:
100% U.S.-Based: All of our Virtual Executive Assistants are based in the United States, ensuring seamless communication, cultural alignment, and adherence to local business standards and practices.
Rigorous Screening Process: Our Virtual Executive Assistants undergo a thorough screening process that includes skills assessments, background checks, and multiple interviews. This rigorous process ensures that only the most qualified and capable professionals join our team.
Extensive Experience: Our Virtual Executive Assistants have, on average, over 10 years of experience in executive support roles. They possess a deep understanding of high-level administrative and strategic tasks, making them invaluable assets to your business.
By partnering with Worxbee, you can be confident that you are working with experienced and highly skilled Virtual Executive Assistants who are dedicated to enhancing your productivity and helping you achieve your business goals.
6. What is the process to get started with Worxbee?
Getting started with a Worxbee Virtual Executive Assistant is simple, whether you choose Essential Service or Full Service. Our expert process ensures you get the right support quickly and seamlessly.
1. Consultation
Once you’ve selected the right service for your needs, we’ll meet to discuss your priorities and determine the ideal monthly support hours for you or your team.
2. TrueFit Matching
Our proprietary pairing process ensures you’re matched with an Executive Assistant who aligns with your work style, priorities, and business needs.
3. Start Delegating
Your Virtual Executive Assistant integrates into your workflow, providing structured, high-level support to help you focus on what matters most.
7. How flexible are your Virtual Executive Assistant services?
We offer two service levels—Essential Service and Full Service—designed to meet you where you are.
Whether you're an individual executive needing targeted support or a growing team looking for more robust coverage, we’ve got you covered.
Essential Service is ideal for focused support in up to 3 key areas, with 20, 30 or 40 hour per month packages.
Full Service offers highly personalized, comprehensive support—including live meeting and call availability.
Both options are available for individuals or teams, and designed to scale as your needs evolve
8. What if other leaders on my team need support in the future?
At Worxbee, we understand that different leaders have unique needs, and providing personalized support is crucial for maximizing productivity and efficiency. Here’s how we handle support for multiple team members:
Dedicated Executive Assistants:
Individual Focus: Unlike companies that assign one Virtual Executive Assistant to support multiple team members, we provide each leader with their own dedicated Executive Assistant. This ensures personalized, undivided attention and support tailored to each leader's specific needs, personalities, and work styles.
Consistency: Having a dedicated Virtual Executive Assistant means that each leader can build a strong working relationship with their assistant, leading to better communication, understanding, and overall efficiency.
Scalability:
Flexible Expansion: As your team grows or additional leaders require support, we can seamlessly scale our services to provide additional dedicated Virtual Executive Assistants. Whether you need to add one more Virtual Executive Assistant or several, we’ve got you covered.
Tailored Matching: Each new Virtual Executive Assistant is matched specifically to the leader they will support, taking into account the leader’s work style, personality, and specific needs. This ensures a perfect fit and maximizes the effectiveness of the support provided.
Collaborative Support:
Team Coordination: While each leader has a dedicated Virtual Executive Assistant, our assistants can collaborate with each other to ensure cohesive support across your organization. This is particularly useful for company-wide initiatives or projects that involve multiple leaders.
With Worxbee, you can be confident that every leader in your team will receive the dedicated, personalized support they need to thrive. Our approach ensures that your entire leadership team is supported in a way that enhances productivity, fosters strong working relationships, and meets the unique needs of each individual.
RELATED: How Personalized Executive Assistant Support Elevates Your Team
9. What sets Worxbee apart from other Virtual Executive Assistant providers?
At Worxbee, we focus exclusively on high-level Executive Assistant support—no generalist virtual assistants here. Our proprietary TrueFit pairing process ensures each executive is matched with an elite Executive Assistant aligned not only in skills but also in personality and work style. Plus, every Executive Assistant in our network is part of the top 1%, rigorously pre-vetted and U.S.-based, providing strategic, reliable support. We also offer flexible service options for individuals or teams, so you get tailored support that scales with your business needs.
10. How much do your services cost?
We offer clear pricing options tailored to your business—whether you need support for yourself or your entire leadership team. Essential Service is $55 per hour and Full Service ranges from $60-$69 per hour based on agreement length.
Next Steps
We hope this has answered some of your most pressing questions about hiring a Virtual Executive Assistant through Worxbee. Our goal is to provide you with the information and confidence you need to make an informed decision about enhancing your business operations with high-quality executive support.
If you have any additional questions or if you’re ready to take the next step, we encourage you to schedule a complimentary consultation. We’re here to help you navigate the process and find the perfect Virtual Executive Assistant to meet your unique needs.
