Frequently Asked Questions

Everything you need to know before you hire a virtual Personal Assistant. Review our most common inquiries, and if your question isn’t addressed, request a private consultation for personalized guidance.

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General

  • Worxbee offers a truly personalized approach to Personal Assistant support—seamless, discreet, and distinctly yours. Each client is matched through our proprietary TrueFit process, which considers not just skills but personality, communication style, and lifestyle preferences. Every Personal Assistant is U.S.-based and hand-selected for their professionalism, intuition, and excellence. From your first conversation to ongoing support, Worxbee ensures a partnership that feels effortless and deeply aligned with how you live.

  • A fractional Personal Assistant offers deep expertise with the flexibility to fit your lifestyle. You receive high-level support for the hours you need each month, without the overhead or commitment of a full-time hire. Whether you need a few focused hours or comprehensive weekly assistance, your fractional Personal Assistant adapts seamlessly as your needs evolve.

  • Yes. Our Personal Assistant support is entirely virtual—there’s no on-site presence, ensuring you receive elite-level coordination without someone physically in your home. This remote model gives you access to the top 1% of U.S.-based talent, consistent support across time zones and residences, and the highest standards of discretion and professionalism.

 Personal Assistant Support

  • Your Personal Assistant is equipped to manage and elevate nearly every aspect of your personal life. Their support may include:

    • Calendar & Schedule Management

    • Email Management

    • Board/Volunteer Role Support

    • Communications Support

    • Travel Coordination

    • Event Planning

    • Expense Management

    • Vendor Management

    • Research & Reporting

    • Digital File Management

    • Consulting & Revenue-Generating Activity Support

    • Social Media Support

    Every engagement is tailored to you. The exact scope will be defined during onboarding to align with your lifestyle, preferences, and priorities so you get the support you need.

    See our Signature Support Areas for details.

  • Your Personal Assistant provides professional, remote lifestyle management and administrative coordination, but they do not perform hands-on or in-person tasks. Examples include cleaning, driving, childcare, or on-site errands.

    Their role is to anticipate, organize, and oversee every detail, often coordinating local vendors or services to ensure these needs are handled efficiently and discreetly on your behalf.

  • Absolutely. Your Worxbee Personal Assistant is experienced in collaborating with household staff, property managers, and corporate Executive Assistants to ensure seamless coordination across your personal and professional life. They can serve as a single point of contact, bridging communication, aligning schedules, and keeping all parties organized, so every aspect of your world operates in harmony.

  • Your Personal Assistant’s responsiveness aligns with the level of support in your plan. Because Worxbee Personal Assistants are fractional, availability is structured around your selected monthly hours. During your kickoff, you’ll set preferred communication channels, update frequency, and expectations together.

  • Yes, all Worxbee Personal Assistants are 100% U.S.–based. This ensures seamless communication, alignment with your schedule and lifestyle, and a shared understanding of your expectations for service, privacy, and professionalism.

 Pairing Process

  • We hand-select the Personal Assistant whose skills, personality, and work style align with yours. Before service begins, you'll meet to confirm the fit so you can move forward with confidence. Our commitment is to get you to the right Personal Assistant. If a different match is needed before service begins, we will continue the matching process, or you can cancel before starting service under our TrueFit Guarantee.

  • Every Worxbee Personal Assistant is meticulously vetted through a multi-step process designed to identify only the most exceptional professionals. Candidates complete comprehensive screenings, skills assessments, multi-stage interviews, background checks, and reference verifications. We look for not just capability, but also intuition, discretion, and emotional intelligence, the hallmarks of elite personal support. Only the top 1% are invited to join our network, ensuring every client is matched with a Personal Assistant who embodies excellence.

  • Our commitment is to get you to the right Personal Assistant. If a different match is needed before service begins, we will continue the matching process, or you can cancel before starting service. If needs change after service begins, we provide re-pairing at no additional cost.

 Service & Support

  • Getting started is simple. Request a consultation, and we’ll discuss your lifestyle, preferences, and priorities to determine the level of support that’s right for you. From there, we’ll begin your personalized matching process and have your dedicated Personal Assistant in place in as little as one week.

  • Most clients get started in one week.

  • Every client’s lifestyle and priorities are unique, so your level of support should be too. Most clients begin between 40-60 hours per month, depending on the number of areas they’d like assistance with and the pace of their daily life. Our interactive estimator can help you find your ideal range, and during your consultation, we’ll provide a personalized recommendation based on your schedule, preferences, and goals.

  • Absolutely. Your support is designed to evolve with you. Whether life becomes busier or you’d like to scale back, your Personal Assistant’s hours can be adjusted to fit your needs. Our team will guide you through any changes to ensure your support remains aligned with your lifestyle.

  • From the moment you begin service, our Client Success team is with you every step of the way. We provide onboarding guidance, proactive check-ins, and ongoing resources to ensure your Personal Assistant support feels tailored to your life. Whether you need advice, adjustments, or best practices, our team is always just a message away, ensuring your experience remains exceptional.

 Privacy & Security

  • Every Worxbee Personal Assistant signs a non-disclosure agreement (NDA) before joining our network. For added peace of mind, you’re also welcome to have your Personal Assistant sign your own confidentiality agreement. When sharing credentials or sensitive information, we recommend secure, cloud-based tools such as LastPass, 1Password, Google Drive, or Dropbox. These allow you to grant and revoke access as needed, keeping your private details protected and fully within your control.

  • We recommend using a secure password manager, such as LastPass, 1Password, or Dashlane to share credentials safely with your Personal Assistant. These tools allow you to grant access without revealing your actual passwords and make it simple to manage or revoke access at any time.

  • Your Personal Assistant integrates into the systems and tools you already rely on, whether that’s Google Workspace, Microsoft 365, Slack, or other preferred platforms. During onboarding, we’ll review your setup and communication preferences to ensure your Personal Assistant blends seamlessly into your digital world.

Billing

  • Our pricing is simple, transparent, and tailored to your needs. Each plan is based on the number of monthly support hours you choose, ensuring you receive exactly the level of assistance your lifestyle requires. You can adjust your hours as your needs evolve. Visit our Pricing page to explore available plans and find the right fit for you.

  • Payments are processed automatically each month using the payment method you provide at sign-up, making your experience completely effortless. 

  • We start with a 30-day initial agreement. After that, support continues month to month with a 30-day cancellation notice.

  • Yes. Worxbee offers preferred rates for clients who choose a 6- or 12-month agreement. These options provide added value and flexibility while maintaining the same level of exceptional, personalized support.

 Privacy & Security

  • Every Worxbee Personal Assistant signs a non-disclosure agreement (NDA) before joining our network. For added peace of mind, you’re also welcome to have your Personal Assistant sign your own confidentiality agreement. When sharing credentials or sensitive information, we recommend secure, cloud-based tools such as LastPass, 1Password, Google Drive, or Dropbox. These allow you to grant and revoke access as needed, keeping your private details protected and fully within your control.

  • We recommend using a secure password manager, such as LastPass, 1Password, or Dashlane to share credentials safely with your Personal Assistant. These tools allow you to grant access without revealing your actual passwords and make it simple to manage or revoke access at any time.

  • Your Personal Assistant integrates into the systems and tools you already rely on, whether that’s Google Workspace, Microsoft 365, Slack, or other preferred platforms. During onboarding, we’ll review your setup and communication preferences to ensure your Personal Assistant blends seamlessly into your digital world.

Your Life, Exceptionally Supported

Experience Worxbee’s elite Personal Assistant service.